oven-repairs-glasgow-sm

Glasgow:  

0141 208 2957

 

Edinburgh:  

0131 603 8698

– The Oven Cleaning Company –

oven-repairs-glasgow-sm

OUR TERMS

Glasgow

 

0141 208 2957

Edinburgh

 

0131 603 8698

The Oven Cleaning Company Terms & Conditions of business.

If you have any concerns with our service please contact us at  [email protected]

By booking an appointment with The Oven Cleaning Company you are agreeing to the following terms and conditions:
1)  All appointments are to be made directly with our customer services operatives. Technicians are unable to make bookings directly with customers.

2/  Complete Payment of you clean is to be made on completion of work carried out.  We accept all forms of payment except American Express. Should you not be home during the cleaning an invoice can be left for you to call and pay by card later in the day. All card payments must be made within 24hours of your Clean or you will incur an administrative fee of £25.

3/  You will be issued a receipt by our Technicians on completion of your clean and when full payment is made.
4/  On completion of the work please check you are happy with the work carried out.  If there is anything you are not happy with regarding our service please mention it immediately to your Technician so that they can rectify the issue.  If you are not at home please report any issues to our office within 24 hours.

5/  Any complaints of dissatisfaction or breakages, etc., reported more than a week later we cannot accept liability for except in unusual circumstances, although we will still endeavour to help you resolve the issue any additional costs may be your responsibility.

6/  If you have any issues with your appliance before we start work it is your responsibility to point them out to your technician before they start work.  If you know of any issues when booking the appointment, please mention them to the person you speak with so that they can be noted.

Any issues our Technicians notice will be pointed out to you.  We accept no responsibility for any general wear and tear issues with your appliance.

7/  It is essential that our Technician are able to park close to the property.  If you do not have private parking such as a drive our Technicians will happily park on the road, however, if parking is chargeable then this cost will be added to the cost of the work carried out.  If you live in a permit parking area you must supply our technician with a parking permit.  Our technicians will not, under any circumstance, park illegally or dangerously.  Failure to supply suitable parking will result in our technicians being unable to carry out the work and a call-out charge of £25 will be applicable.

8/   If the working environment is not safe or you are rude to our staff they will refuse to carry out the work and leave the property.

9/  A minimum of 48 hours must be given to cancel or amend a booking.  Failure to give adequate notice may result in a short notice cancellation fee of 50% of the quoted price.

10/ Cost variartions can arise based on the age and condition of your oven. All our advertised prices are examples and a full and detailed estimate will be explained before any work is carried out.

So for your first choice in Oven Cleaning in Glasgow and Oven Cleaning in Edinburgh and to arrange a quote for a cost effective, fully guaranteed, simply call us:

Glasgow 0141 208 2957  |  Edinburgh 0131 603 8698

So for your first choice in Oven Cleaning in Glasgow and Oven Cleaning in Edinburgh and to arrange a quote for a cost effective, fully guaranteed, simply call us:

Glasgow 0141 208 2957
Edinburgh 0131 603 8698

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